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Frequently Asked Questions
2026-06-15There are many frequently asked questions (FAQ) asked by undergraduate, graduate students, and faculty staff. These questions are usually repeated due to their importance, so we have put on this page a set of the most frequently asked questions and detailed answers to them, to save time for students and faculty staff
Staff
Q: What services are available for faculty staff?
You can visit the following link to learn about all services available to faculty members:
https://www.asu.edu.eg/ar/asu-services-search/6
Q: What is the official link to the University's Faculty Staff System?
You can access the following link using your account and benefit from all services provided to faculty staff:
https://staff.asu.edu.eg/ar/login
Q: What are the procedures for applying for international publishing reward?
Please visit the following link to learn about the International Publishing Reward and the application process:
https://www.asu.edu.eg/staffPortal/ar/internationalPublication
Q: What training courses are available at the University?
Please visit the following link to learn about all available training courses and how to enroll:
Q: How can I obtain an account on the Egyptian Universities Libraries Consortium website?
You can do so by registering on the Egyptian Universities Libraries Consortium website. For details:
https://www.asu.edu.eg/ar/500/page
Q: What research grants are available at the University?
To view all available research grants, please visit the following link:
https://www.asu.edu.eg/ar/49/page
Q: How can I apply for the Scientific Citation Service?
For more information about the Scientific Citation Service, please visit:
https://www.asu.edu.eg/nitc/ar/page/17
Q: What awards are available for faculty staff to apply for?
You can access the Awards System to view all available awards and learn how to apply:
https://www.asu.edu.eg/staffPortal/ar/awards-system
Q: How can I create an account on Ain Shams University's Shams Scholar platform?
To learn everything about registration on the University's scholarly platform, please visit:
https://www.asu.edu.eg/ar/482/page
Q: What documents are required to apply for overseas scholarships and missions?
To review the introductory seminar on the overseas scholarship plan, eligibility requirements, and required documents, please visit:
https://www.asu.edu.eg/ar/51/page
Q: How can I obtain information about my salary without visiting the treasury or the relevant administrative office?
You can subscribe to the SMS and email notification service. For details:
https://www.asu.edu.eg/ar/406/page
Q: Can I view the University's conferences for the current year and previous years?
You can view the University's conferences through the following link:
https://www.asu.edu.eg/ar/887/page
Q: Can I view the University's scientific conferences?
You can access all the University's scientific conferences through the following link:
https://www.asu.edu.eg/ar/520/page
Q: How can I submit a request for reimbursement of international publication costs?
You can apply for reimbursement of international publication expenses through the following link:
https://staff.asu.edu.eg/ar/internationalPublication/costs
Q: Can I transfer my research publications from my faculty staff profile page to Google?
Yes, you can do so after logging into the Faculty Staff Electronic Portal through the following link:
https://staff.asu.edu.eg/ar/login
Q: How can I create a Google account?
To learn about the steps required to create the account and the eligibility requirements, please visit:
https://www.asu.edu.eg/ar/351/page/google-scholar-service
Students
Q: What services does the University provide for students?
You can visit the following link to learn about all services available to students:
https://www.asu.edu.eg/ar/asu-services-search/5
Q: What services does the University provide for international students?
Please visit the following link to learn about all services available to international students:
Q: What is the link for early registration to the University's faculties?
Please visit the following link to complete early registration for the University's faculties:
https://ums.asu.edu.eg/ApplicationRegister
Q: What is the link to access examination results?
Please visit the following link and log in using your account to view your results:
https://ums.asu.edu.eg/App/Login_Form?redirectUrl=https%3A%2F%2Fums.asu.edu.eg%2FStudentGrades
Q: How can I pay tuition fees electronically?
Please visit the following link and log in using your account to pay tuition fees online:
https://ums.asu.edu.eg/Home/Payment
Q: What is the link for applying to the University Dormitories?
Please visit the following link to learn everything about the University Dormitories and the application process:
https://www.asu.edu.eg/ar/22/page
Q: What is the link for applying to Ain Shams National University?
Please visit the following link to learn all details related to studying at Ain Shams National University:
https://www.asu.edu.eg/ar/study-in-nasu
Q: What student activities are offered by the University?
The University offers a wide range of student activities, including sports, artistic, social, and other extracurricular activities. For more information, please visit:
https://www.asu.edu.eg/ar/30/page
Q: What healthcare services are available to students?
The University provides a variety of healthcare and medical services for students. For more details, please visit:
https://www.asu.edu.eg/ar/28/page
Q: What undergraduate academic programs are available at Ain Shams University?
Please visit the following link to learn everything related to studying at Ain Shams University:
https://www.asu.edu.eg/ar/study_in_asu
Ain Shams University also offers several distinguished undergraduate programs. To view all details, please visit:
https://www.asu.edu.eg/ar/413/page
Q: What are the general requirements for transfers and specialization allocation within the University's faculties?
Please visit the following link to learn everything related to student transfers at Ain Shams University:
https://www.asu.edu.eg/ar/31/page
For information regarding the general requirements for internal specialization allocation within faculties, please visit:
https://www.asu.edu.eg/ar/321/page
Q: What services does the University provide for students with disabilities?
Please visit the following link to learn about all services available to students with disabilities:
https://www.asu.edu.eg/ar/106/page
Q: How can I apply for Military Education courses at the University?
Please visit the following link to learn everything related to Military Education courses, including schedules, eligibility requirements, available courses, and application procedures:
https://military.asu.edu.eg/ar/
Q: How can I register for Coursera courses?
Please visit the following link to learn all details about Coursera courses available through the University:
Postgraduate Studies
Q: How can I obtain an account on the Egyptian Universities Libraries Consortium (EULC) website?
You can obtain an account by registering through the Egyptian Universities Libraries Consortium website. For details, please visit:
https://www.asu.edu.eg/ar/500/page
Q: What services are available for postgraduate students at the University?
Please visit the following link to learn about all postgraduate services and related details:
https://www.asu.edu.eg/ar/asu-services-search/8
Q: What services does the University provide for international postgraduate students?
Please visit the following link to learn about all services available to international students:
Q: What postgraduate programs are available, and how can I apply?
Please visit the following link to learn about all diploma, master's, and doctoral programs offered by the University, as well as admission procedures:
https://www.asu.edu.eg/ar/320/page
Q: How can I apply for the Digital Transformation Course?
Please visit the following link to learn all details about the Digital Transformation Course and the application process:
https://www.asu.edu.eg/nitc/ar/page/18/
Q: How can I register for a TOEFL course?
You can enroll in advanced English language training courses, particularly TOEFL preparation courses, through the Public Service and Social Development Center at Ain Shams University. For more details, please visit:
https://www.asu.edu.eg/ar/421/page
Q: How can I register for an IELTS course?
For information about IELTS courses and registration procedures, please visit:
https://www.asu.edu.eg/ar/843/page/
Q: What electronic services are available for postgraduate students?
To learn about the electronic services available to postgraduate students, please visit:
https://www.asu.edu.eg/ar/postgraduate
Q: What is the official link for accessing postgraduate examination results?
You can access the following link using your account and follow the instructions to view your results:
https://ums.asu.edu.eg/App?redirectUrl=https%3A%2F%2Fums.asu.edu.eg%2F#ScrollElement
Q: How can I obtain linguistic consultation services?
There are several methods for obtaining linguistic consultation services. You can learn more through the following link:
https://www.asu.edu.eg/ar/506/page/
Q: Can I view the University's scientific conferences?
Yes, you can access all scientific conferences organized by the University through the following link:
https://www.asu.edu.eg/ar/520/page
Q: Can I obtain proofreading and language editing services through Ain Shams University?
Yes. Ain Shams University offers proofreading and language editing services carried out by a distinguished group of faculty staff and specialists in language and translation. To learn about service locations or request the service online, please visit:
https://www.asu.edu.eg/ar/504/page
Q: How can I obtain a scientific plagiarism-checking service for theses and dissertations?
You can obtain plagiarism-checking services for academic theses and dissertations through the following link:
https://www.asu.edu.eg/nitc/ar/scientificResearch
Q: How can I obtain a scientific plagiarism-checking service for research papers?
You can obtain plagiarism-checking services for research papers after completing the required data and documentation through the following link:
https://www.asu.edu.eg/ar/plagiarism
Q: How can I access the University's scientific journals?
Please visit the following link to view all scientific journals and their respective links:
https://www.asu.edu.eg/ar/432/page
Q: How can I create a Google Scholar account?
To learn about the steps required to create a Google Scholar account and the eligibility requirements, please visit:
Alumni
Q: What services are available for graduates at the University?
Please visit the following link to learn about all services available to graduates:
https://www.asu.edu.eg/ar/asu-services-search/7
Q: How can I join the Alumni Association?
You can join the Alumni Association through the following link:
https://ums.asu.edu.eg/App?redirectUrl=https%3A%2F%2Fums.asu.edu.eg%2F#ScrollElement
You may also benefit from the services provided by the Association through the following link:
https://www.asu.edu.eg/ar/alumni
Q: How can I apply for a graduation certificate?
Please visit the following link to apply for the issuance of a graduation certificate and academic transcript:
https://ums.asu.edu.eg/RequestService
Q: How can I benefit from the services provided by the University's Career Center?
Please visit the following link to learn all information about the University's Career Center:
https://www.asu.edu.eg/asucareercenter
Q: How can I register for Coursera courses?
Please visit the following link to learn all details about Coursera courses:
https://www.asu.edu.eg/ar/857/page/
Q: How can I apply for postgraduate programs at the University?
Please visit the following link to apply for postgraduate studies:
https://ums.asu.edu.eg/PGApplicationRegister
Q: How can I apply for certificate authentication?
Please visit the following link to authenticate your certificate:
General Questions
Q: What services are available for website users?
Please visit the following link to access instructional videos that help users benefit from the website’s services:
https://www.asu.edu.eg/ar/552/page/user-guide
Q: What are Ain Shams University's rankings in international university rankings?
Ain Shams University has achieved advanced positions in several international university rankings. For details, please visit:
https://www.asu.edu.eg/ar/247/page/
Q: Is there a video showcasing Ain Shams University from the inside?
Yes. A virtual reality (VR) tour is available, providing an interactive view of Ain Shams University and its facilities. To watch the tour, please visit:
https://www.asu.edu.eg/virtual-tour
Q: How can I access a service on the website?
There are several ways to access services, including:
Using the website’s search feature to find the required service.
Browsing the suggested services displayed on the homepage, which may be recommended based on your usage of the website.
For more information, please visit:
https://www.asu.edu.eg/ar/services
Q: Does the website include a search feature?
Yes. The search feature is available on every page of the website.
Q: What languages are available on the portal?
The platform provides its services in both Arabic and English.
Help and support
Q: Is there an email address for inquiries and technical support?
You can send any inquiry or complaint to the University's support email:
Q: Do I need to be physically present at the relevant administrative entity to request a service?
If the requested service requires your signature or personal attendance, you must visit the faculty or administrative unit responsible for the service to complete your request.
For example, for services such as obtaining a Student Status Certificate, the student must appear in person to verify eligibility and confirm identity.
Q: Is the information published on the portal regularly updated?
Yes. All information published on the portal is updated on a continuous basis.
Q: Does the portal include a Help section or Frequently Asked Questions (FAQ) section?
Yes. The portal includes both a Help Section and a Frequently Asked Questions (FAQ) Section for students.
