The website collects certain personal data from users, such as name, email address, and phone number, when necessary, for the purpose of providing services, enhancing user experience, and facilitating communication with users. Such data is used solely for the specified and disclosed purposes, with a commitment not to share it with any third party without the user's consent or a legitimate legal basis. Data is retained only for the period necessary to fulfill the purpose for which it was collected or as required by applicable regulations, after which it is securely disposed of.

Please read the following Privacy Policy carefully to understand how data is collected, used, and protected.

Data Collection and Use

As part of Ain Shams University’s commitment to implementing best practices adopted by Egyptian public universities in the fields of data protection and information security, certain data related to website beneficiaries (students and faculty staff) may be collected, such as name, email address, phone number (when required), as well as faculty, department, or job-related information, and electronic account login credentials when using the website’s services. This is carried out in accordance with the requirements for creating electronic accounts and activating login services, with the aim of providing services, improving the user experience, and facilitating communication with beneficiaries.

Users are informed of the data being collected and the purpose of its use, whether during the creation of an electronic account or when requesting a university email account, ensuring that users are fully aware of the nature of the data, the method of processing, and the reasons for collection, namely enabling them to use the website’s services and access their electronic accounts at any time.

Such data is used to provide educational, administrative, and electronic services; improve website performance and service quality; communicate with users regarding announcements, services, or updates; generate statistics and reports related to website usage; and protect website security and prevent unauthorized use.

The collected data is securely and systematically stored within the University's systems and is used solely for purposes related to the provision and management of electronic services, ensuring the continued availability of services to beneficiaries in accordance with approved regulatory controls.

For external website visitors, certain technical browsing-related data may be collected without detailed disclosure. Such data is used only for legally permitted purposes and in accordance with the University's policies on information security and the enhancement of electronic services.

The University’s website is not designed to collect users’ personal data during ordinary browsing. Rather, data is collected only when voluntarily provided by users through registration, the use of electronic services, or through data available to the relevant authorities in accordance with applicable laws and regulations.

Data Minimization Principle

Ain Shams University is committed to applying the Data Minimization Principle in accordance with the policies and controls adopted by Egyptian public universities in the fields of data protection and information security.

This principle requires collecting only the minimum amount of personal data necessary to complete or provide a service, without requesting any unnecessary additional information.

This commitment reflects the University’s dedication to protecting user privacy, ensuring that data is used solely for its intended purposes, and reducing the risks associated with unnecessary processing, in accordance with the legal and regulatory frameworks governing higher education institutions in the Arab Republic of Egypt.

Data Retention and Disposal

Data is retained only for the period necessary to fulfill the purpose for which it was collected or as required by applicable legal and regulatory obligations in the Arab Republic of Egypt.

Once the retention period expires or the purpose for collecting the data no longer exists, the data is securely deleted or disposed of in a manner that prevents its recovery or misuse, in accordance with approved data management and protection standards and procedures.

Sharing Data with Third Parties

The University does not sell, rent, or share users’ personal data with any third party except where required by law, upon request from competent judicial or regulatory authorities, or when necessary to operate certain electronic services in cooperation with approved technical service providers, subject to strict confidentiality obligations.

Browsing Data and Internet Protocol (IP) Address

When visiting the University’s website, the hosting servers may automatically record certain technical information, such as the Internet Protocol (IP) address, date and time of visit, type of web browser used, and the referring website address, if any.

This information is used for website operation, performance enhancement, information security, and technical statistical purposes, in accordance with applicable laws and regulations.

Surveys and Electronic Polls

The University may conduct surveys or electronic polls to measure user satisfaction and improve the quality of electronic services provided. Participation in such surveys is voluntary, and all information provided is handled in accordance with this Privacy Policy.

Privacy and Confidentiality of Information

All confidential information exchanged between the University, relevant governmental entities, or users while using the website or electronic services is considered protected information and may not be disclosed except to authorized persons or entities whose duties require access to such information.

Notwithstanding the foregoing, such information may be disclosed to the extent required by the laws and regulations of the Arab Republic of Egypt or pursuant to judicial rulings, orders, or directives issued by competent judicial or regulatory authorities.

The University reserves the right to take appropriate legal and administrative action against any unauthorized use or disclosure of confidential information in violation of applicable laws and regulations.

The University adopts appropriate technical and organizational measures to protect personal data and information against:

Unauthorized access;

Unlawful modification or disclosure;

Loss, destruction, or misuse.

Access to data is restricted to authorized personnel only and solely within the scope of their official duties. Data is used exclusively for the specified and declared purposes.

External Links

The website may contain links to external websites that are not managed by the University. The University has no responsibility for the privacy policies or content of such websites. Users are advised to review the privacy policies of those websites before using them.

User Rights

Users have the right to request the updating or correction of their personal data, inquire about the data retained by the University, and request the deletion of data to the extent permitted by applicable laws and regulations.

Amendments to the Privacy Policy

The University reserves the right to amend or update this Privacy Policy at any time. Any updated version will be published on the University’s official website.

Contact and Inquiries

If you have any inquiries or comments regarding this Privacy Policy or the way data is used, you may contact the Website Administration through the official communication channels announced on the website.

All data provided by users through electronic contact forms or support requests shall be treated as confidential information and used solely for responding to inquiries, comments, and requests, as well as for improving the quality of the services provided.