A S U

Ain Shams University calls on all members of the University community who have complaints, grievances, or documents they wish to submit to the University to do so through official and approved channels. This ensures that complaints are formally registered, reviewed by the competent authorities, and addressed in accordance with the applicable rules and procedures.

The University emphasizes that posts or complaints circulated on social media do not constitute an alternative to formally submitting a complaint and will not be recognized as complaints officially submitted to the University unless they are sent through the approved channels.

Complaints and supporting documents may be submitted through the Citizens Service Department at Ain Shams University or via the official channels provided below.

https://www.facebook.com/share/14rjSR4Dc3j/?mibextid=wwXIfr

Ain Shams University reaffirms its continued commitment to listening to all serious complaints and grievances and reviewing them with transparency and due attention, in a manner that upholds responsibility and respects the rights of all members of the University community.