Continuing Dental Education

ASU-CE Policies & Information

This section outlines the essential policies governing ASU-CE activities. By registering, participants declare awareness and agreement to all terms and conditions. Policies are subject to periodic review and update.

Eligibility & Registration Policy

Participants must provide valid  professional identification upon registration.

ASU-CE reserves the right to decline registration that does not meet course prerequisites, as specified by Course Lead Faculty.

Ethical & Professional Conduct

All participants, faculty, and staff are expected to maintain a respectful, collegial, and ethical environment. Any disruptive behavior will not be tolerated and may result in removal from the course without refund.

University Code  of Ethics click here

All clinical activities are supervised by licensed Course Lead Faculty and Support Team. Adherence to strict infection control and ethical clinical protocols is a must at all times. Non-compliance will result in immediate removal from the session, with no reimbursement and no certificate of completion will be issued. Any harm or transgression will result in investigation and action as per Institutional Review Board.

Certificate Issuance Policy

Certificates  of completion are issued only to participants who meet the attendance and course requirements as specified per course, and as verified by official sign-in sheets and Course Lead Faculty.

Life-Long Learner

Learning is an  ongoing journey…

We are still working on the full-integration of enhancing your experience via UMS and creating individual learner profiles at ASU-CE. When available, this will facilitate registration and enable you to receive your Continuing Dental Education track record at ASU-CE with course transcripts.

Registration Fees & Confirmation

Registration is confirmed only upon full payment of course fees.

Discounts or early bird rates, when applicable, will be listed by course upon registration. Please make sure to inquire about discounts and to provide proof of your status during registration.

Refund & Cancellation Policy

With all methods of payment, we cannot issue cash or immediate refunds. A written request is submitted with your full details submitted at CE-Office. From there, it is processed and takes a minimum time to complete refund of 21 working days. Refunds are made to same accounts used for payment.

ASU-CE reserves the right to cancel any course with full refund. This does not apply in case of change or shifting course dates. Generally, refunds require ample processing time.

In case of participant absenteeism, tardiness or violation of protocol, NO refund is allowed.

In case of participant cancellation, deductions are applied. It is advised to inquire prior to payment on latest updated refund policy, as full refunds only exist when applied for 45 days prior to first program session/start date.

Complaint &  Grievance Resolution Policy

Any concern or complaint should be submitted in writing to the CE Director within maximum 1 day of the incident, with date, time, alongside contact details.
All complaints are treated confidentially, acknowledged within 3 working days, and investigated promptly. You will receive a written summary of the resolution or steps taken according to the complexity of the situation at hand.

Contact or Visit CE Office:

For questions regarding these policies,

ASU-CE Office – ASU Faculty Campus, Ground Floor, Room 1308

ASU-CE Information Desk – info.ce@dent.asu.edu.eg or call +201006141758

ASU-CE Director – ce@dent.asu.edu.eg